HOW TO HAVE A SUCCESSFUL ARGUMENT OR DIFFICULT DISCUSSION
This is a technique that is a very simple tool to vastly improve communications between any two people, man and woman, parent and child, employer and employee, immediately. For many years, along with Fair Fighting, I've instructed people in this technique. Yet, I find that people will try it for a day or two and then not use it anymore. I've tried to understand why people won't use something that is so helpful and will greatly reduce, if not eliminate, conflict and lead to conflict resolution. I've inferred that there are two or three things about this technique that cause people to ignore using it during times when it absolutely should be used. First, when people are upset or angry, they want to say what they have to say, in rapid fire, making sure they deliver all of their points to the other person as quickly as possible and then, when the other person is talking, they are only hearing part of what is being said while, at the same time, composing in their mind what they are going to say next. So the person who is talking doesn't get the full attention of the listener. I've observed that people...